{"id":639,"date":"2018-05-21T11:28:34","date_gmt":"2018-05-21T09:28:34","guid":{"rendered":"https:\/\/www.octotable.com\/termini-e-condizioni\/"},"modified":"2026-03-24T09:41:57","modified_gmt":"2026-03-24T08:41:57","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.octotable.com\/en\/terms-and-conditions\/","title":{"rendered":"09 &#8211; Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"639\" class=\"elementor elementor-639 elementor-610\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79b0758 e-flex e-con-boxed e-con e-parent\" data-id=\"79b0758\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-322964d elementor-widget elementor-widget-heading\" data-id=\"322964d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Terms & Conditions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50a6235 elementor-widget__width-inherit elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"50a6235\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p data-path-to-node=\"1\">The Octotable Terms and Conditions section defines the contractual and operational framework between the platform and restaurant professionals. Octotable is a service managed by Octorate Srl that provides an advanced Booking Engine for real-time reservation management, with no commissions applied to transactions.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e1cdd30 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e1cdd30\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d372bd\" data-id=\"5d372bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19bc1151 elementor-widget elementor-widget-text-editor\" data-id=\"19bc1151\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The platform www.octotable.com is a service of Octorate based in Via Filippo Caruso, 23\u00a0&#8211; 00173, Rome, Italy, octotable provides its services, especially the use of the database, based on these user conditions.<\/p><p><b>Website:<\/b><a href=\"http:\/\/www.octorate.com\/\" rel=\"nofollow noopener\" target=\"_blank\"> <span style=\"font-weight: 400;\">www.octotable.com<\/span><\/a><\/p><p><b>Abstract<\/b><\/p><p><span style=\"font-weight: 400;\">Octotable (hereinafter OT) is a Booking Engine and Channel Manager dedicated to Restaurants, for implementing the real-time online bookings originated on the owner\u2019s website.<\/span><\/p><p><b>The reservations originated by OT are completely free; no commission on the transaction is demanded.<\/b><\/p><p><span style=\"font-weight: 400;\">This system offers to the owners of the lodging facilities the possibility of configuring the booking schedules and various tariffs plans for the online bookings.<\/span><\/p><p><span style=\"font-weight: 400;\">Note: The services offered by OT are characterized by a continually evolving technology.<\/span><\/p><p><span style=\"font-weight: 400;\">OT reserves the right to bring modifications to the services offered at its own discretion and at any time as deemed necessary, and whenever the technology changes; these modifications would be involving the services and the way these services are offered to the client, our goal being a continual improvement and optimization of the services provided.<\/span><\/p><p><span style=\"font-size: 19.2px;\"><b>OctoSite \u2013 Website Builder and User Legal Responsibility<\/b><\/span><\/p><p>OctoSite is a service provided by Octorate Srl that allows users to create and manage their own website through a dedicated website builder.<\/p><p>The user utilizing OctoSite is the sole and direct responsible party for the content published on their website, including but not limited to:<\/p><ul><li><strong>Customized Terms and Conditions<\/strong>, regulating the use of the site by visitors;<\/li><li><strong>Privacy Policy<\/strong>, compliant with EU Regulation 679\/2016 (GDPR) and applicable local regulations;<\/li><li><strong>Cookie Policy<\/strong>, with the implementation of a clear and transparent cookie banner in compliance with the GDPR or other applicable laws in the user&#8217;s country of reference;<\/li><li>Any other legal notice or documentation required by the applicable regulations.<\/li><\/ul><p>OT exclusively provides the software for website creation and assumes no responsibility for the content published by users or its legal compliance. It is the user&#8217;s responsibility to ensure that their website complies with all applicable laws regarding data protection, online advertising, e-commerce, and other legal provisions.<\/p><p><b>Link<\/b><\/p><p><span style=\"font-weight: 400;\">The use of the online booking software and its integration into the Restaurant\u2019s website is done by enabling a link that will be provided at the moment of the registration and of the configuration of the said website.<\/span><\/p><p><span style=\"font-weight: 400;\">OT will create a page for online booking for each subscriber.<\/span><\/p><p><span style=\"font-weight: 400;\">It would not be necessary to ever again modify, or install additional software.<\/span><\/p><p><b>Data Entry<\/b><\/p><p><span style=\"font-weight: 400;\">The representative of the restaurant is responsible for the online data input. The self-management program is accessible 24 hours a day via the Internet subject to the availability of such service offered to the client by the Internet service provider.<\/span><\/p><p><span style=\"font-weight: 400;\">The username and password necessary for logging into the management system will be chosen by the person representing the restaurant, person that will be responsible for insuring the confidentiality and for not disclosing of such information to third parties.<\/span><\/p><p><b>Booking System<\/b><\/p><p><span style=\"font-weight: 400;\">Bookings are made completely online through a secure SSL server, based on the data previously entered in the system by the restaurant which is assuming total responsibility for the accuracy of information.<\/span><\/p><p><span style=\"font-weight: 400;\">The customer and the restaurant are the only parts in the contract; each part will receive a confirmation of the booking in real time by e-mail.<\/span><\/p><p><span style=\"font-weight: 400;\">Evidently, OT does not act as an intermediary; it is only providing the software allowing the online booking. Not acting as an intermediary OT is completely relieved of any disputes between the restaurant and its customers.<\/span><\/p><p><b>Duration of the Contract<\/b><\/p><p><span style=\"font-size: 19.2px;\">The Agreement becomes effective upon registration and remains valid for the subscription period selected by the User (monthly, semi-annual, or annual), starting from that date.<\/span><\/p><p><span style=\"font-size: 19.2px;\">A prepaid credit must be purchased, which can be used to activate or renew OT services. Such credit is non-refundable, even in case of total or partial non-use.<\/span><\/p><p><b>Information regarding the data handling<\/b><\/p><p>INTRODUCTION<br \/>This privacy policy sets out how Octotable uses and protects any information provided through www.octotable.com (hereinafter also referred as the \u201cwebsite\u201d).<\/p><p><span style=\"font-weight: 400;\">Octotable is serious about protecting the privacy of our users. Therefore, Octotable applies the General Data Protection Regulation (GDPR) (EU) 2016\/679 to ensure that their privacy is protected.<\/span><\/p><p><span style=\"font-weight: 400;\">Should Octotable ask you (the user) to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement.<\/span><\/p><p><span style=\"font-weight: 400;\">Please, read the following carefully to understand our views and practices regarding personal data and how we process it.<\/span><\/p><ol><li style=\"list-style-type: none;\"><ol>NAME AND ADDRESS OF THE CONTROLLER<\/ol><\/li><\/ol><p><span style=\"font-weight: 400;\">The Data Controller is:<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 Octorate Srl<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 Address:\u00a0<\/span>Via Filippo Caruso, 23<span style=\"font-weight: 400;\">\u00a0\u2013 00173 Rome \u2013 Italy<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 Phone: 0039 06 4542 0568<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 CF\/P.Iva 13493861002<\/span><\/p><p>DATA COLLECTED THROUGH THE WEBSITE WWW.OCTOTABLE.COM:<br \/><span style=\"font-weight: 400;\">Octotable may collect and process the following data:<\/span><\/p><p>a) Users may give us information about themselves by filling in forms on www.octotable.com or by corresponding with us by phone, e-mail address or otherwise. This includes information you provide when you register for a Customer Account. This information includes but is not limited to name, email address, postal address, billing address, telephone number, username and password.<\/p><p>b) Users may also give us information about the properties that they advertise using our Services, including the property address.<\/p><p>c) Upon each of the User\u2019s visits to www.octotable.com, we may automatically collect technical information, including the Internet Protocol (IP) address used to connect users\u2019 computers to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;<\/p><p>d) Octotable may also collect information about users\u2019 visit to Octotable.com, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.<\/p><p>e) Octotable does not collect payment card details of our users. In order to pay for the fees related to our Services we use third party payment processors that will collect and process the payment card details of our users.<\/p><p>f) Octotable is also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers) and may receive information about you from them.<\/p><p>PURPOSES OF THE PROCESSING<\/p><p>The purposes for which the personal data are processed are the following.<\/p><p>\u2013 Providing users with the Octotable Services;<\/p><p>\u2013 Support and assist users in using the Services<\/p><p>\u2013 Customize the Services to the individual needs of users;<\/p><p>\u2013 Notify users about changes to our Services.<\/p><p>\u2013 Providing users with the information requested through the webforms;<\/p><p>\u2013 Providing users with information about other services we offer that are similar to those that users have already purchased or enquired about (only if users have consented to this).<\/p><p>We inform that in each commercial communication users receives, we will provide users with the appropriate information to exercise their right of objection in case they wish to object to the sending of commercial communications. The acceptance to send commercial information is always revocable, without retroactive effects.<\/p><p>\u2013 Understanding and optimizing how Services are used, and improve the Services including by ensuring content is presented in the most effective manner for users and their computers;<\/p><p>\u2013 Measuring or understanding the effectiveness of advertising we serve to users and others, and to deliver relevant advertising to users;<\/p><p>Octotable will not use users\u2019 personal data for profiling purposes and will not take any automated decision based on it.<\/p><p>DATA STORAGE<\/p><p>The data shall only be stored for the time strictly required for each purpose of the processing and shall promptly be deleted straight afterwards, without prejudice to the legal storage obligations provided for by the law. According to that:<\/p><p>\u2013 In case where users purchase Octotable products or subscribe to Octotable Services through the website, the personal data will be kept as long as the contractual relationship between the parties is maintained and, in any case, until legal liabilities are extinguished definitively (by expiry of the statute-of-limitations period).<\/p><p>\u2013 In all other cases, the personal data provided will be kept as long as the data deletion is not requested by the user. Likewise, data will be kept according to the legal time-frame set forth in legal, fiscal and accounting matters, taking as reference the date of the request for data deletion.<\/p><p>LEGAL BASIS FOR THE PROCESSING<\/p><p>The legal bases for the processing are the following:<\/p><p>\u2013 In case where users purchase Octotable products or subscribe to Octotable Services through the website, the legal basis for the processing is the performance of the contract entered into the parties.<\/p><p>\u2013 In all other cases, the legal basis for the processing is the consent provided by the user.<\/p><p>DATA DISCLOSURE<\/p><p><span style=\"font-weight: 400;\">Users personal data may be disclosed to third parties which are companies that provide services to Octotable.<\/span><\/p><p><span style=\"font-weight: 400;\">These third parties are:<\/span><\/p><p>\u2013 Other service providers, payment providers and third party applications which integrate with the Services, for the performance of any contract we enter with them or our users;<\/p><p>\u2013 Advertisers that require the information to select and serve relevant adverts to our users and others; and<br \/>\u2013 Analytics providers that assist Octotable in the improvement and optimization of Octotable .com and the Services.<\/p><p>Some personal data of our users may be stored in or transferred to a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for Octotable or one of our business partners or service providers. By using the Services, users acknowledge and agree that we may be transferring, storing and processing their personal data outside of the country in which they reside. Octotable will take all steps reasonable necessary to ensure that users\u2019 data are treated securely.<\/p><p>Octotable also may disclose personal data of our users as required by law, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of our users or the safety of others, investigate fraud, or respond to a government request.<\/p><p>RIGHTS OF THE DATA SUBJECT<\/p><p>Each user (data subject) have the following rights regarding its personal data:<\/p><p>a) Right of confirmation: to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may at any time contact our data protection officer or another employee of the controller.<br \/>b) Right of access: to obtain from the controller free information about his or her personal data stored at any time and a copy of this information.<br \/>c) Right to rectification: to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her.<br \/>d) Right to erasure (Right to be forgotten): to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies and as long as the processing is not necessary:<\/p><p>\u2013 The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.<br \/>\u2013 The data subject withdraws consent on which the processing is based according to point (a) of Article 6 (1) of the GDPR, or point (a) of Article 9 (2) of the GDPR, and where there is no other legal ground for the processing.<br \/>\u2013 The data subject objects to the processing pursuant to Article 21 (1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (2) of the GDPR.<br \/>\u2013 The personal data have been unlawfully processed.<\/p><p>\u2013 The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.<br \/>\u2013 The personal data have been collected in relation to the offer of information society services referred to in Article 8 (1) of the GDPR.<\/p><p>e) Right of restriction of processing: to obtain from the controller restriction of processing where one of the following applies:<br \/>\u2013 The accuracy of the personal data is contested by the data subject, for a period enabling the Controller to verify the accuracy of the personal data.<\/p><p>\u2013 The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.<\/p><p>\u2013 The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.<\/p><p>\u2013 The data subject has objected to processing pursuant to Article 21 (1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.<\/p><p>f) Right to data portability: to receive the personal data concerning the user, which was provided to a controller, in a structured, commonly used and machine-readable format. The user shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided as long as the processing is based on consent and the processing is carried out by automated means. Furthermore, in exercising his or her right to data portability pursuant to Article 20 (1) of the GDPR, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and does not adversely affect the rights and freedoms of others.<\/p><p>g) Right to object: to object, on grounds relating to the user\u2019s particular situation, at any time to processing of personal data concerning the user which is based on point (e) or (f) of Article 6 (1) of the GDPR. This also applies to profiling based on these provisions.<\/p><p>i) Right to withdraw data protection consent: to withdraw consent to processing of the user personal data at any time.<\/p><p>If the data subject wishes to exercise any of the aforementioned rights, he or she may at any time directly contact Octotable by sending the appropriated request at the following addresses:<\/p><p>\u2013 Italy, Rome, Via Filippo Caruso, 23<br \/>\u2013 tech@octorate.com<\/p><p>Here is the\u00a0<a href=\"https:\/\/www.octotable.com\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>\u00a0for technical details<\/p><p>Finally, each data subject has the right to lodge a complaint before the appropriate Data Supervisory Authority.<\/p><p>SECURITY<\/p><p><span style=\"font-weight: 400;\">We are committed to ensuring that users information is secure. In order to prevent unauthorised access or disclosure, Octotable has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When our users enter sensitive information on our site, we encrypt the transmission of that information using secure socket layer technology (SSL). Nevertheless, please note that no data transmission over the Internet or information storage technology can be guaranteed to be totally secure. As a result, whilst we strive to protect our users\u2019 information, we cannot ensure or warrant the security of any information which users send to us, and the users do so at their own risk.<\/span><\/p><p>LINKS<\/p><p>www.Octotable.com may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, Octotable cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.<\/p><p>COOKIES<\/p><p>www.Octotable.com uses cookies. The web user has the option to prevent the generation of cookies, by selecting the corresponding option in his browser program. Here the\u00a0<a href=\"https:\/\/www.octotable.com\/en\/cookie-policy\/\" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/a>\u00a0for technical details<\/p><p>VALIDITY AND MODIFICATIONS<\/p><p>Octotable will be able to modify, totally or partially, this Privacy Policy, publishing any change or alteration in the same manner in which these conditions appear or via any type of communication directed to the users, as Octotable chooses.<\/p><p><span style=\"font-weight: 400;\">The temporary validity of this Privacy Policy coincides, therefore, with the time of exposure, until they are totally or partially modified, in which case these latter modified will become the valid ones.<\/span><\/p><h1>\u00a0<\/h1>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &#038; Conditions The Octotable Terms and Conditions section defines the contractual and operational framework between the platform and restaurant professionals. Octotable is a service managed by Octorate Srl that provides an advanced Booking Engine for real-time reservation management, with no commissions applied to transactions. The platform www.octotable.com is a service of Octorate based in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-639","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/pages\/639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/comments?post=639"}],"version-history":[{"count":73,"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/pages\/639\/revisions"}],"predecessor-version":[{"id":36005,"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/pages\/639\/revisions\/36005"}],"wp:attachment":[{"href":"https:\/\/www.octotable.com\/en\/wp-json\/wp\/v2\/media?parent=639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}