Restaurant Order Management
Our innovative platform helps you efficiently handle takeaway services, delivery orders, and in-house dining while providing guests with a seamless ordering experience across all channels.
Order management tools
Simplify Takeaway and Delivery Operations
Octotable’s order management system is designed to help restaurants handle takeaway, delivery, and in-house orders from a single platform. Manage availability, control order flow, and keep operations organized across all service types.
With real-time updates and flexible configuration, your team can work efficiently during peak hours while guests enjoy a smooth and reliable ordering experience.
Comprehensive Order Control
Take command of your operations with our versatile restaurant order management platform. Configure specific time slots for takeaway and delivery services, set order limits for each service type.
The system automatically updates availability across all channels, preventing overload during peak takeaway hours.
Payment Flexibility
Our restaurant order management solution puts you in control of payment options for both takeaway and delivery orders.
Choose whether customers must pay online during ordering or at pickup, and set different payment requirements for various service types. The system integrates with our Pay and Go platform, ensuring secure transaction processing.
Real-Time Order Tracking
The restaurant order management platform provides instant visibility of all orders across your operation.
Track each takeaway and delivery order’s status in real-time, manage preparation schedules, and coordinate service efficiently. Staff receives immediate notifications of new orders, ensuring prompt preparation and accurate fulfillment.
Start receiving reservations from Google in just 3 minutes
With Octotable’s AI assistant and a complete platform for bookings, digital menus, orders, payments and communication, managing your restaurant becomes simple and efficient.
Optimize daily operations, enhance the guest experience and grow your business with a solution designed for modern restaurants.
Frequently Asked Questions
Yes, our restaurant order management system allows you to create and manage separate menus with different pricing and availability for takeaway and delivery services.
The platform enables you to set order limits and specific time slots for both takeaway and delivery, helping you manage capacity during peak periods effectively.
The system allows for easy modification of takeaway and delivery orders before preparation begins, with automatic updates to kitchen displays and service scheduling.
The platform supports multi-location businesses with centralized order management while maintaining separate takeaway and delivery settings for each venue.
Other Products
24/7 AI Voice Assistant
Give yourself more time for you and your customers. Let the Octotable AI assistant answer the phone and manage reservations and changes. If the customer needs to speak to you, the agent will detect it and forward the call only when truly necessary.
Reserve with Google
Make your restaurant reservable directly from Google and Google Maps. With Octotable, you activate it in just 3 minutes and immediately start receiving free reservations synced in real-time to avoid overbooking and no-shows.
Website Builder for Restaurants
Create a professional site for your venue without needing technical skills. Our restaurant website creation tool allows you to integrate reservations, customize the design, and improve online visibility with advanced SEO tools.
Digital Menu
Offer your customers a modern and interactive experience. The digital menu for restaurants allows you to update dishes in real-time, support multiple languages, and simplify orders via QR code, reducing waiting times and improving service efficiency.
Reservation Widget
Integrate reservations directly into your website without redirecting customers elsewhere. With Octotable, you activate the widget in minutes and start receiving reservations 24/7, with a customizable design and confirmation via WhatsApp as well.
Digital Agenda
Easily manage your restaurant’s reservations with an intuitive and automated system. Thanks to restaurant reservation management, you can accept reservations from Google, the website, and social media, avoiding overbooking with real-time synchronization.
Waitlist
Manage guests intelligently and reduce waits. With a well-organized restaurant waitlist, you can optimize entry flows, send updates via SMS or email, and reduce no-shows, maximizing table turnover.
Table Management
Maximize efficiency and improve service with an intelligent system. Restaurant table management allows you to monitor table status, manage reservations and walk-ins in real-time, and optimize the dining room layout for an impeccable experience.
Customer Database
Retain your customers and improve service with an advanced tool. A restaurant customer database helps you track guest preferences, analyze visit history, and create personalized marketing campaigns to increase repeat reservations.
Email and SMS Marketing
Communicate effectively with your customers and increase reservations. SMS marketing for restaurants allows you to send reminders, promotions, and personalized offers via SMS, WhatsApp, and email, improving engagement and loyalty.
Order Management
Optimize delivery and takeaway services with an intuitive and fast system. Restaurant order management allows you to monitor orders in real-time, track deliveries, and integrate digital payments to offer a seamless purchasing experience.
Pay and Go
Allow your customers to order and pay for a dish or a drink. Simply use the Octotable app to verify the payment and serve the customer quickly and smoothly.
