Waiting List for Restaurants
Our innovative solution helps restaurants efficiently manage walk-ins and reservations while providing guests with a seamless waiting experience, even during peak hours.
Improve your flow
A Smart Solution for Managing Your Guest List
Octotable’s Waitlist System is designed to optimize guest management for both reservations and walk-ins. With real-time updates and seamless integration, you can reduce wait times and improve service efficiency, even during peak hours.
Our digital solution gives you full control over guest flow, ensuring a smooth and efficient experience for both your staff and customers.
Smart Guest Flow Management
Keep your guest experience smooth with a fully managed waiting list.
When at capacity, continue accepting bookings from your page, or walk-ins. Guests are automatically added to the list, receiving real-time updates to ensure seamless communication.
Flexible Confirmation Options
Stay in control of your waiting list.Accept, decline, or request confirmation from guests with automated messages.
If a guest cancels, the system instantly frees up the spot, ensuring efficient table turnover during busy times.
Multi-Channel Management
Manage your waitlist for restaurants across all platforms.
Whether guests book through your site, Google, the Octotable app, or the interactive floor map, all entries sync in real-time.
Guest Communication Tools
Keep guests informed with automated email and SMS updates.
Provide instant alerts when a table is ready, reducing no-shows and enhancing their dining experience.
Everything within reach
A Complete System With No Hidden Costs
Access all the professional features for managing the waitlist with transparent pricing.
The platform includes all the necessary tools, with no commissions or additional costs.
Start receiving reservations from Google in just 3 minutes
With Octotable’s AI assistant and a complete platform for bookings, digital menus, orders, payments and communication, managing your restaurant becomes simple and efficient.
Optimize daily operations, enhance the guest experience and grow your business with a solution designed for modern restaurants.
Frequently Asked Questions
Yes, you can personalize all guest communications, confirmation requests, and table-ready notifications.
Yes, guests can monitor their waiting list status through our mobile-friendly interface or SMS updates, reducing front-desk inquiries.
The waiting list seamlessly integrates with our reservation management system, providing a unified approach to guest management during both peak and off-peak hours.
You can set automated policies for handling non-responsive guests, such as moving them down the list or removing them after a specified time period.
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Make your restaurant reservable directly from Google and Google Maps. With Octotable, you activate it in just 3 minutes and immediately start receiving free reservations synced in real-time to avoid overbooking and no-shows.
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Create a professional site for your venue without needing technical skills. Our restaurant website creation tool allows you to integrate reservations, customize the design, and improve online visibility with advanced SEO tools.
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Offer your customers a modern and interactive experience. The digital menu for restaurants allows you to update dishes in real-time, support multiple languages, and simplify orders via QR code, reducing waiting times and improving service efficiency.
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Integrate reservations directly into your website without redirecting customers elsewhere. With Octotable, you activate the widget in minutes and start receiving reservations 24/7, with a customizable design and confirmation via WhatsApp as well.
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Easily manage your restaurant’s reservations with an intuitive and automated system. Thanks to restaurant reservation management, you can accept reservations from Google, the website, and social media, avoiding overbooking with real-time synchronization.
Waitlist
Manage guests intelligently and reduce waits. With a well-organized restaurant waitlist, you can optimize entry flows, send updates via SMS or email, and reduce no-shows, maximizing table turnover.
Table Management
Maximize efficiency and improve service with an intelligent system. Restaurant table management allows you to monitor table status, manage reservations and walk-ins in real-time, and optimize the dining room layout for an impeccable experience.
Customer Database
Retain your customers and improve service with an advanced tool. A restaurant customer database helps you track guest preferences, analyze visit history, and create personalized marketing campaigns to increase repeat reservations.
Marketing for restaurants
Optimize your restaurant marketing with automated messages and trackable links. Communicate effectively with your customers and send promotions via SMS or email, monitoring clicks and bookings in real-time to invest only in channels that bring concrete results.
Order Management
Optimize delivery and takeaway services with an intuitive and fast system. Restaurant order management allows you to monitor orders in real-time, track deliveries, and integrate digital payments to offer a seamless purchasing experience.
Pay and Go
Allow your customers to order and pay for a dish or a drink. Simply use the Octotable app to verify the payment and serve the customer quickly and smoothly.
