Restaurant Customer Database
Our innovative platform helps you collect, organize, and leverage customer data to enhance service quality and build lasting relationships with your guests.
Smarter guest management
Build Stronger Relationships with Your Guests
Octotable’s restaurant customer database helps you take your guest management to the next level. Organize, track, and leverage customer data to enhance service, create personalized experiences, and build long-term loyalty. Our intuitive platform makes it easy to maintain comprehensive guest profiles and send targeted communications that keep customers coming back.
With everything in one place, you can streamline your operations and improve your marketing efforts, all while maintaining full compliance with privacy regulations.
Comprehensive Guest Profiles
Build detailed profiles for every guest. Track essential information such as visit frequency, average spend, and dietary requirements.
Our system integrates data from reservations, online orders, and direct input, creating a complete customer profile.
Marketing Integration
Leverage your restaurant customer database for targeted campaigns. Export data easily to create newsletters, promotions, and personalized communications.
Segment your audience to ensure your messages reach the right customers at the right time.
Privacy and Compliance Management
Maintain strict privacy controls with built-in compliance tools.
Monitor marketing consents, track permission status, and ensure all communication meets data protection regulations effortlessly.
COMPLIANT
Guest Experience Enhancement
Enhance service personalization with guest preferences.
Flag allergies, record special occasions, and track seating choices to create tailored experiences that build customer loyalty.
Start receiving reservations from Google in just 3 minutes
With Octotable’s AI assistant and a complete platform for bookings, digital menus, orders, payments and communication, managing your restaurant becomes simple and efficient.
Optimize daily operations, enhance the guest experience and grow your business with a solution designed for modern restaurants.
Frequently Asked Questions
Our system employs enterprise-grade encryption and security measures to protect sensitive customer information, with regular backups and access controls.
Yes, the restaurant customer database supports importing customer information from various formats, including CSV files and other common database systems.
Yes, the customer database maintains detailed records of customer transactions, helping you understand spending habits and identify your most valuable guests.
We provide built-in tools for managing privacy requests, including data access, correction, and deletion, ensuring full compliance with privacy regulations.
Yes, our solution supports multi-location businesses with centralized management, allowing you to oversee all customer data efficiently.
Other Products
24/7 AI Voice Assistant
Give yourself more time for you and your customers. Let the Octotable AI assistant answer the phone and manage reservations and changes. If the customer needs to speak to you, the agent will detect it and forward the call only when truly necessary.
Reserve with Google
Make your restaurant reservable directly from Google and Google Maps. With Octotable, you activate it in just 3 minutes and immediately start receiving free reservations synced in real-time to avoid overbooking and no-shows.
Website Builder for Restaurants
Create a professional site for your venue without needing technical skills. Our restaurant website creation tool allows you to integrate reservations, customize the design, and improve online visibility with advanced SEO tools.
Digital Menu
Offer your customers a modern and interactive experience. The digital menu for restaurants allows you to update dishes in real-time, support multiple languages, and simplify orders via QR code, reducing waiting times and improving service efficiency.
Reservation Widget
Integrate reservations directly into your website without redirecting customers elsewhere. With Octotable, you activate the widget in minutes and start receiving reservations 24/7, with a customizable design and confirmation via WhatsApp as well.
Digital Agenda
Easily manage your restaurant’s reservations with an intuitive and automated system. Thanks to restaurant reservation management, you can accept reservations from Google, the website, and social media, avoiding overbooking with real-time synchronization.
Waitlist
Manage guests intelligently and reduce waits. With a well-organized restaurant waitlist, you can optimize entry flows, send updates via SMS or email, and reduce no-shows, maximizing table turnover.
Table Management
Maximize efficiency and improve service with an intelligent system. Restaurant table management allows you to monitor table status, manage reservations and walk-ins in real-time, and optimize the dining room layout for an impeccable experience.
Customer Database
Retain your customers and improve service with an advanced tool. A restaurant customer database helps you track guest preferences, analyze visit history, and create personalized marketing campaigns to increase repeat reservations.
Email and SMS Marketing
Communicate effectively with your customers and increase reservations. SMS marketing for restaurants allows you to send reminders, promotions, and personalized offers via SMS, WhatsApp, and email, improving engagement and loyalty.
Order Management
Optimize delivery and takeaway services with an intuitive and fast system. Restaurant order management allows you to monitor orders in real-time, track deliveries, and integrate digital payments to offer a seamless purchasing experience.
Pay and Go
Allow your customers to order and pay for a dish or a drink. Simply use the Octotable app to verify the payment and serve the customer quickly and smoothly.
