Waiting List for Restaurants
Streamline Your Guest Management
Transform your restaurant’s guest flow with OctoTable’s advanced waiting list management system. Our innovative solution helps restaurants efficiently manage walk-ins and reservations while providing guests with a seamless waiting experience, even during peak hours.
Why Choose OctoTable's Waiting List System?
Our waiting list management system combines sophisticated technology with the reliability of the Buffetti Group, ensuring a modern and efficient guest management experience. The system allows you to maintain a digital waiting list that can be accessed from anywhere, helping you manage guest expectations and optimize seating efficiency.
Smart Guest Flow Management
Keep your guest experience smooth with a fully managed waiting list. When at capacity, continue accepting bookings from your page, or walk-ins. Guests are automatically added to the list, receiving real-time updates to ensure seamless communication.
Flexible Confirmation Options
Stay in control of your waiting list. Accept, decline, or request confirmation from guests with automated messages. If a guest cancels, the system instantly frees up the spot, ensuring efficient table turnover during busy times.
Multi-Channel Management
Manage your waiting list across all platforms. Whether guests book through your site, Google, the OctoTable app, or the interactive floor map, all entries sync in real-time. Get instant updates on new reservations, confirmations, and cancellations.
Guest Communication Tools
Keep guests informed with automated email and SMS updates. Provide instant alerts when a table is ready, reducing no-shows and enhancing their dining experience.
Simple Pricing, No Extra Fees
Get professional waiting list management with no hidden costs. Our all-in-one platform includes waiting list features at no extra charge. Start improving your guest flow today with a free trial.
Frequently Asked Questions
Yes, you can personalize all guest communications, confirmation requests, and table-ready notifications.
Yes, guests can monitor their waiting list status through our mobile-friendly interface or SMS updates, reducing front-desk inquiries.
The waiting list seamlessly integrates with our reservation management system, providing a unified approach to guest management during both peak and off-peak hours.
You can set automated policies for handling non-responsive guests, such as moving them down the list or removing them after a specified time period.
What are you waiting for?
With OctoTable’s AI assistant and a complete platform for bookings, digital menus, orders, payments and communication, managing your restaurant becomes simple and efficient.
Optimize daily operations, enhance the guest experience and grow your business with a solution designed for modern restaurants.
